Privacy Policy

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Last updated: 14 May 2026

At Reignite Women, your privacy matters to us.

Reignite Women is a trading name of Firefly Facilitation Ltd. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, book services, or sign up to receive updates.

Who We Are

Reignite Women is part of Firefly Facilitation Ltd, a company registered in England and Wales.

Data Controller:Firefly Facilitation Ltd
Trading Name: Reignite Women
Email: hello@reignitewomen.co.uk
Website: www.reignitewomen.co.uk

If you have any questions about this Privacy Policy or how your data is handled, please contact us using the details above.

What Information We Collect

We may collect the following information:

• Your name
• Email address
• Phone number
• Billing information
• Information you provide through contact forms
• Information you share when booking coaching, workshops, or retreats
• Website usage information, including cookies and analytics data

How We Use Your Information

We use your information to:

• Respond to your enquiries
• Deliver coaching, workshops, retreats, and digital products
• Process payments
• Send booking confirmations and service updates
• Send newsletters and marketing emails if you have opted in
• Improve our website and services
• Meet legal and accounting obligations

Legal Basis for Processing

Under UK data protection law, we process your personal information based on:

• Your consent
• The performance of a contract
• Compliance with legal obligations
• Our legitimate interests in running and improving our business

Marketing Emails

If you sign up to receive updates, we may send you emails about new workshops, retreats, podcasts, and offers.

You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

Payment Processing

Payments are processed securely by trusted third-party providers such as Stripe or PayPal. We do not store your full payment card details.

Third-Party Services

We may use trusted third-party providers to help us run our business, including:

• Website hosting providers
• Email marketing platforms
• Payment processors
• Booking and scheduling tools
• Video conferencing platforms

These providers only process your data as necessary to deliver their services.

Cookies

Our website uses cookies to improve your experience and help us understand how visitors use the site.

You can manage cookies through your browser settings.

How Long We Keep Your Data

We retain personal data only for as long as necessary, including:

• Enquiries: up to 12 months
• Client and transaction records: up to 7 years for legal and tax purposes
• Marketing information: until you unsubscribe

Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

Data Security

We take appropriate technical and organisational measures to protect your personal information.

Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Reignite Women (Firefly Facilitation Ltd)
Email: hello@reignitewomen.co.uk
Website: www.reignitewomen.co.uk